CyberView X - SF, Free Download by Pacific Image ELectronics Co., Ltd. Have aquired a scanner to get some of my parents old slides onto my pc it is a primefilm 1800u the software with it is cyberview x-sf but the driver will not install. Fujitsu Fi 6110 Driver Windows 10 on this page.
I received this information from the manufacturers today: Troubleshooting install (Win 7 is notoriously bad at using Generic drivers instead of the manufacturer provided ones. The unable to communicate error is a common one, for Desktop PC's make sure the scanner is connected to a live rear USB port, front ports and hubs not supported, the number 1 cause of this error is another USB scanner or All in one Scanner/Printer also residing on the system, if you have these devices please turn them off, if they are DELL or LEXMARK brand they need to be disconnected from the USB port altogether, most other brands turning them off is sufficient. Turn off/disconnect conflicting devices, turn on PrimeFilm scanner, make sure scanner is connected to a live port on the back of the system, no front ports or hubs. Getting to the Device Manager (Start - Right click - Computer - Left click - Properties, then click on the Device Manager link on the upper left side of the page that opens. Device Manager will open, In this list do you see Other Devices, is there an Unknown Device or USB Scanner listed here, to verify it is the scanner turn it off, if the Unknown device disappears then we have the right item, turn the scanner back on, the Unknown will re-appear, double click on it then select the driver tab Update driver, Search the system automatically.